Sales And Refunds
Lure Solutions, LLC seeks provide excellent service to every client. This article will talk about our policies regarding sales and refunds.
Process of acknowledgement about our policies
Our policies are displayed before payment of any product or service. Awareness and required agreement is provided to our customers at the following stages: At the cart checkout process also known as paying for a service(s) on this website, there is an agreement that users are required to check by checking (clicking) a box that says “I Agree”. During phone, email, or in person communication for custom work, the client can be provided the quote or invoice and be asked to sign a written agreement or an electronic agreement, in order to move forward with payment and the project.
Lure Solutions performs services that require research, planning, coordination, communication, testing, maintenance, and finalization. All work performed requires time and efforts in its operations, and often includes purchasing resources like stock photos or accounts. For these reasons, we have adopted a “no-refunds” policy on all services. No-Refunds policy takes effect immediately after the payment is made. There is no cancellation.
Exceptions to no-refund policy
The only exception to our no-refund policy is if identity theft was involved. In which case the following will be required to provide refund.
- Contact Lure Solutions customer service at via phone advising of the situation.
- A copy of report made or received by authorities such as police will be needed. Or a report made or a confirmation of report from the bank or credit card (must be the same credit card that was used to pay for our service). Sensitive information should not be included.
- A letter of explanation from the client.